arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press to begin the diagnostics. 2. 1. Dell Laptop stuck in battery saver mode. 2. Windows 10 Laptop Stuck in Endless "Shutting Down" Loop ... button to start my laptop it first goes to the black screen with the word Lenovo in white and then to a blue colored screen that says "Shutting Down" with the little dots that go around in a circle to show its loading or something and that's where it stays. Wait a few seconds, and then turn your PC back on. Immediately at the Dell logo screen, starting tapping the key once a second until the One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again). Every time when I shut down the computer, the light is still on. (Contact the manufacturer for help on how to remove the battery) 3. Reporting: windows 8 stuck on shut down screen for over 8 hours This post has been flagged and will be reviewed by our staff. 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